Dedicated to exceeding your house cleaning expectations!
Dedicated to exceeding your house cleaning expectations!
We deeply value the relationships we have with our clients, who are also our friends, family, colleagues, and fellow community members. We are committed to enriching the area we call home, and it all begins with providing unparalleled service to our clients.
Unlike some cleaning companies, we are not a franchise. This company is our own, and we take great pride in that fact. We understand that our reputation and success depend on our ability to consistently deliver on our promises. Every interaction with our clients is an opportunity for us to demonstrate our dedication to excellence.
We firmly believe that we are only as good as our last cleaning. Each time we provide our services, we strive to exceed expectations and leave our clients completely satisfied. We understand the importance of reliability, consistency, and attention to detail, and we work tirelessly to ensure that every cleaning we perform reflects our commitment to excellence.
When you choose us as your cleaning service provider, you can trust that we will go above and beyond to deliver a level of service that is truly second to none. Your satisfaction is our top priority, and we are fully invested in maintaining our reputation as a trusted and exceptional cleaning company.
At Clean Residential Services, we understand that the people we hire to represent our company directly impact the service we provide. That's why we have a rigorous hiring and vetting process for all our employees.
We take great care in selecting individuals who are not only skilled and experienced but also share our commitment to delivering exceptional service. Through thorough interviews and assessments, we ensure that our team members possess the qualities and professionalism that align with our values.
To maintain the highest standards of professionalism and safety, we subject our employees to random drug screenings. We believe in creating a trustworthy and secure environment for our clients, and this is one of the measures we take to ensure that.
Furthermore, we understand the significance of entrusting our employees with the well-being of your home and family. That's why we provide insurance coverage and bonding for every employee we send to your home. This additional layer of protection gives you peace of mind, knowing that you are covered in the unlikely event of any unforeseen circumstances.
Your safety and the security of your home are of paramount importance to us. We take every precaution necessary to ensure that our employees are reliable, trustworthy, and capable of providing the highest level of service. When you choose us, you can be confident that you are working with a company that prioritizes your well-being and takes the necessary steps to maintain the utmost professionalism and security.
Mission
We will strive for excellence in all facets of our business. We will work to exceed our customer's expectations. Our success will be achieved through our service and attention to detail.
Vision
To be recognized by our clients, community, and industry as the leader in providing residential cleaning services through the quality of our work.
We totally understand what you're going through. Just like you, we were busy professionals juggling work, kids' activities, and countless obligations. The decision to hire a house cleaner seemed like a no-brainer, but it quickly turned into a frustrating cycle of hiring and firing multiple cleaners.
We encountered issues that were simply unacceptable. We didn't want cleaners bringing their children into our home to play while they worked (talk about a huge insurance liability!). And the constant cancellations and rescheduling due to their busy family lives and sick kids? It was beyond frustrating, especially when we had taken the time to prepare our home for their arrival.
But the final straw came when we discovered a dirty kitchen sink drain after our then-current cleaner assured us that she always cleaned the sink first thing. Turns out, she had been dumping her mop water down the kitchen sink before leaving! That's when it hit us: not everyone has the same standards of cleanliness.
We realized that if we were struggling so much to find a cleaner who understood hygiene, cross-contamination, and sanitation, others must be going through the same ordeal. So, we devoted an entire year to writing a business plan and developing a training program that not only teaches our employees to be detail-oriented but also ensures they understand how to make things truly clean and safe.
We've implemented layers of safeguards, including insurance, worker's compensation, bonding, licenses, permits, and more. And here's the best part: our cleaners are not independent contractors but W-2 employees. This means we take care of the tax issue for our clients, and it legally allows us to provide direction and oversight to our employees regarding training, uniforms, cleaning products, and everything else. We even back our services with a 100% satisfaction guarantee.
We're a locally owned and operated business, not a franchise. We take pride in going above and beyond just top-tier cleaning. We prioritize efficient and effective communication to ensure that your satisfaction with our service remains consistent. No more experiencing a decline in quality over time like you often hear from others.
Now, almost ten years into this business, we're only getting stronger with every client and every cleaning. We are Clean Residential Services, and we truly "get it."
Let us take the stress out of cleaning for you. You deserve a reliable, trustworthy, and exceptional cleaning service, and that's exactly what we're here to provide.
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We are so glad you are here. We are NOT your average cleaning company. We know what our clients love and we always aim to exceed those expectations!